Return Policy
At SpindleMotor.in, we strive to ensure your satisfaction with our products. If you are not entirely happy with your purchase, we're here to help. Please read our return policy carefully.
Eligibility for Returns
- Items must be returned within 15 days from the date of purchase.
- The product must be unused, undamaged, and in its original packaging.
- A valid proof of purchase (invoice or receipt) is required.
Non-Returnable Items
The following items are not eligible for return:
- Customized or special-order products.
- Products damaged due to mishandling or improper usage.
- Items marked as "Final Sale."
Return Process
To initiate a return, please follow these steps:
- Contact our customer support at [email protected] to request a return authorization.
- Pack the item securely in its original packaging, including all accessories and documents.
- Ship the package to the return address provided by our team.
Note: Customers are responsible for return shipping costs unless the return is due to a defect or error on our part.
Refunds
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, the refund will be processed, and the amount will be credited to your original payment method within 7-10 business days.
Contact Us
If you have any questions about our return policy, please contact us at:
Email: [email protected]
Phone: +91- 9601111615
Address: D-01, Sumel Business Park - 7, N.H.-08, Road, nr. Soni Ni Chawl Road, Rakhial, Ahmedabad, Gujarat 380023